Help Center

Luxe Wardrobe is a designer gown hire store that allows users to rent designer dresses for a fraction of the retail price. Browse by brand, size, or color and click to book your dress. You can book the dress online and come in for an appointment to try it on. In the event it does not fit, simply choose an alternate dress and top up the price difference, if any. Please note that this is also subject to availability of the dress.

The dress is yours for 4 days, 7 days or 14 days. Return your dress on the agreed method during check out; via drop off or paid courier service!

Yes we do! Schedule a fitting session at our showroom at 25 Keong Saik Road #03-02 Singapore 089132, via the 'Appointment' link.

Each fitting session is 45 minutes and you can book individually or come with your friends.

Please contact us within 24 hours upon receiving the dress at enquiries@luxewardrobe.sg and at an additional fee of $10 we will send you another dress that is available of your choice. Please note that you will have to top up the price difference if any.

Otherwise, you can arrange an appointment at our showroom to have alterations done or to pick an alternate dress. 

We completely understand that accidents happen!

Do take extra care as dress replacements will be charged if deemed damaged beyond repair. Please contact us immediately at enquires@luxewardrobe.sg if this happens so we can evaluate the best solution.

Unfortunately if the dress is damaged beyond repair or requires replacement, you will be charged the replacement cost of the item, which will amount to the retail value of the dress.

Luxe Wardrobe credit vouchers are issued for any change of minds or rental cancellations. For rental cancellations, please do it at a minimum of 3 days before the date of rental.

The credit vouchers cannot be refunded and are valid for six months from the date of issue. 

Have a question? Drop us a line at enquiries@luxewardrobe.sg

For emergency request you can WhatsApp : 9380 4788/9782 8570

We recommend booking the dress at least 2 days before your event. This allows time for returns and exchanges if the dress does not fit.

There are two options to collect your dress: Self collection or courier.

Self collection is free and may be done at our showroom which is located at:

• 25 Keong Saik Road #03-02 Singapore 089132 (You will need to schedule an appointment online)

Alternatively, we can have the dress delivered to your address by courier. After you place your order, we will send you an email or text message to confirm delivery and collection times. Courier charges will vary depending on location and will need to be arranged 24hours in advance. Courier service will be within a window of 5 hours.

Returning is done the same way as collection. There are two options to return your dress: Self return or courier.

Self return is free and may be done at our showroom which is located at:

• 25 Keong Saik  Road #03-02 Singapore 089132 between 9am-6.30pm

Alternatively, we can have the dress collected from your address by courier. After you place your order, we will send you an email to confirm delivery and collection times. It will cost $8 for the courier option and will require to be arranged 24hours in advance. Courier service will be a window of 5 hours.

Please try not to return it late! We rely heavily on timely returns; by returning your dress back late you are potentially inconveniencing another customer. Late returns also impact our ability to provide a great experience to our next customer. 

Late returns will incur a late fee of $50 per day.

Yes, you may come down to our showroom to try on the dresses!

We are located at:

• 25 Keong Saik Road #03-02 Singapore 089132

We can provide alterations a a small additional fee of $5-$30 charge on dresses that can have alterations done. You will need to come down to the showroom for a fitting session a minimum of 4 days in advance. Last minute alteration ( < 3 days) will have an addition $15 rush order charge.

Price List

$5 on adjustment of strap 

$20-$30 for waist tightening

$30 for length

Due to the pandemic, we are currently not accepting walk-ins.

All fittings are by appointment. You can book a fitting by clicking on 'Appointment'.

Do come by the showroom to try the dresses!

We offer group fittings for your wedding, bridal shower or gala nights.

You will be entitled to up to 20% off when you hire a minimum of 3 dresses as a group at the same period of rental.

Yes! We value our customers, simply tag @luxewardrobe__  when you post a picture of you in the dress on Instagram and you will be entitled to $10 off your next rental!

Refer a friend and if she books a dress, you're both entitled to $10 off your dresses!

Yes we work with different designer brands to continuously bring you new collaborations. If you would love to purchase the gowns, come in to the store to a catalog of gowns in selected brands available for purchase.

As some of you require the gowns made-to-measure or to travel overseas, you can order a brand new gown in-store.